Terms and Conditions

Effective Date: 4 February 2020

Welcome to our Terms and Conditions of Use. As this affects your legal rights, kindly read them carefully and our Privacy Policy and other terms referenced in this Terms and Conditions of Use carefully.

1 Introduction

By accessing this website, you (or the “User”) confirm that it is your responsibility to be aware of and to observe all applicable laws and regulations of all relevant jurisdictions.

Your agreement with us (“Capital C”) includes these Terms and Conditions (“Terms”) and our Privacy Policy. (The Terms, Privacy Policy, and any additional terms that you agree to, as discussed in the Entire Agreement section, are collectively referred to as the “Agreements”). If you wish to review the terms of the Agreements, the latest and effective version of the Agreement can be found on our website  (www.capc.com.sg).

You further represent, warrant, undertake, acknowledge and confirm that you have read, understood, and accepted these Agreements (including without limitation, the relevant Terms and Conditions of Use and our Privacy Policy ), and agreed to be bound by them. If you do not agree to (or cannot comply with) the Agreements, or have no intention to be bound by them, you should immediately exit this Website and cease from using our services.

Please peruse these Agreements carefully as they encompass important information about Capital C’s Services provided to you (which includes accessing the contents of this Website), the Terms, future changes to these Agreements, Privacy Information, waiver, limitation of liability, Governing Law etc.

In order to use Capital C Service, you need to be

(1) 18 or older;

(2) have the power and capability to enter into a legally binding contract with us and not barred from doing so under any applicable laws; and

(3) be a resident or legally employed in Singapore.

You further represent, warrant and promise that any information submitted to Capital C is true, accurate, complete to the best of your knowledge and belief. In addition, you understand and is well aware that you may be held liable in the event any of the information you have submitted is found to be false or untrue or misleading or misrepresenting.​ Any information that you have provided us can be corrected by writing in to us via the “Contact Us” tab on our website (www.capc.com.sg).

2 Changes to the Agreements

Occasionally, we may, at our discretion, make changes to the Agreements. When material changes are made to the Agreements, we will provide you with a notice by

(1) sending you a text message;

(2) sending you an email; or

(3) notifying you via any other channels, at our discretion;

We endeavour to notify you at least 14 days in advance or otherwise, as soon as practicable.

Your continued use after being served such notice shall constitute your acceptance of the changes. Therefore, please ensure you read any such notice carefully. If you do not wish to continue using our Service, you may terminate these Agreements you may write in to us via the “Contact Us” tab on our website (www.capc.com.sg) and to exit this website immediately.

All Capital C trademarks, service marks, trade names, logos, domain names, and any other features of Capital C (“Capital C Brand Features”) may not be used in connection with any product or service without the prior written consent of Capital C. The aforesaid however, may be used by partners and third party in connection with providing the Service so long as they use it in a manner consistent with Capital C’s requirements.​

You shall also not reverse-engineering or modifying the system designs of Capital C Service.

If you believe that Capital C has infringed your copyright or constitutes a violation of your intellectual property rights, please submit a notice of the alleged infringement or violation to the following address:

Att: Data Protection Officer,
Capital C Corporation Pte Ltd
35 North Canal Road
#02-01 Singapore 059291

Ideally, your notice should include as much detail as possible, including, where applicable:

    1. A physical or electronic signature of the owner (or person authorised to act on behalf of the owner) of the copyright/intellectual property that is allegedly infringed or violated;
    2. Specific identification of the copyrighted work or intellectual property claimed to have been infringed or violated;
    3. Specific description of the infringement (please be as detailed as possible);
    4. Contact information for the complaining party, including the exact name, address, telephone number and email address;
    5. A declaration that the complaining party has done it in good faith belief that use of such copyrighted work of intellectual property that is alleged infringed or violated is not authorised by the proprietary owner, its agent or the law; and
    6. A declaration that the information detailed in the notification is accurate and that the complaining party is the proprietary owner, or an agent for the proprietary owner or authorised to act on behalf of the proprietary owner.​

4 Third Party Applications

Capital C Service is integrated with third party applications, websites and services (“Third Party Application”) to enable us to provide you with our Service. The Third Party Application has their own terms and conditions of use and privacy policy. Your use of these Third Party Application will be governed by and subject to such terms and conditions and privacy policies. You understand and agree that Capital C does not endorse and is not responsible or liable for the behaviour, features, or content of any Third Party Application or any transaction you may enter into with the provider of any such Third Party Applications.​

5 Our Rights

Capital C reserves the right to remove or disable access to any user/applicant for any or no reason, including but not limited to any violation, in Capital C’s sole discretion, of these Agreements or any applicable law. Capital C may take these actions without prior notification to you or any third party. Removal or disabling access shall be at our sole discretion.

In consideration of the Service provided to you under the Agreement, you grant us the rights to

(1) allow Capital C Service to use the processor, bandwidth, and storage hardware on your Device in order to facilitate the operation of the Service,

(2) to provide advertising and other information to you, contact you via telephone and email for the foregoing purpose;

(3) use your personal information for our business purposes, including without limitation, fundraising, forming partnership/joint ventures and data analytics; and

(4) to allow our affiliates to do the same for the foregoing. However, should you opt to not receive any advertising or other information from capital c or its affiliates, kindly convey your intentions to [email protected]

6 User Guidelines

To ensure you experience the best user experience with Capital C Service and to ensure compliance with the applicable laws of Singapore, Capital C has set the following guidelines which you must strictly observe:

    1. you shall not use any automated means (including bots, spiders etc.) to collect information from or to gain unauthorised access (including by means of malware, virus, hacking etc.) to Capital C system;
    2. you shall not impersonate another user, person, or entity, or is otherwise fraudulent, false, deceptive, or misleading;
    3. you shall not interfere with or in any way disrupts the Capital C Service, tampers with, breaches, or attempts to probe, scan, or test for vulnerabilities in the Service or Capital C systems, network, usage rules, or any of Capital C’s security components, authentication measures or any other protection measures applicable to the Service or any part thereof; or
    4. You shall not contravene the Agreements, as determined by Capital C.

7 Service Limitations and Modifications

Capital C will make reasonable efforts to keep Capital C Service operational. However, certain technical difficulties or maintenance may, from time to time, result in temporary interruptions. To the extent permissible under the applicable law, Capital C reserves the sole right at any time, to modify or discontinue, temporarily or permanently, functions and features of the Capital C Service, with or without notice, without liability to you, except where prohibited by law, for any interruption, modification, or discontinuance of the Capital C Service or any function or feature thereof. You understand, agree and accept that Capital C has no obligation to maintain, support, upgrade, update other service or to notify you of the foregoing.​

8 Customer Support

For customer support or any queries related to our Capital C Service, kindly submit a ticket to our Customer Support via our Contact Us section of our website.

We will attempt to respond to all customer support queries within 5 working days. However, in the event the nature or subject of the query is deemed by us to be complicated, we will inform you that the matter has been escalated and to provide you an interim report or an expected time for us to resolve/attend to your queries, where possible. However, we make no guarantees or warranties of any kind that your queries will be responded within the aforesaid timeframe.

9 Term and Termination

This Agreement will continue to apply until it has been terminated by you or Capital C. Capital C reserves the right to terminate this Agreement for any or no reason. However, in the event you wish to terminate this Agreement, you may write in to us via the “Contact Us” tab on our website (www.capc.com.sg) and we will attend to your request accordingly.

Clauses 3, 6, 7, 9, 10, 11, 12, 13, 14, 15, 16 and 17 as well as any other sections of the Agreements that, either explicitly or by their nature, must remain in effect even after termination of the Agreement, shall survive the termination.

10 Warranty and Disclaimer

We endeavour to provide the best service we can, but you understand and agree that Capital C service is provided “as available”, without express or implied warranty or condition of any kind including as to the results obtained or any loss or damage or liability arising out of or in connection with the information, materials or contents on or provided through the website, as well as, without limitation, all liability in respect of consequential, incidental, indirect, extraordinary, punitive or exemplary damages (such as loss of profits or loss or corruption of data and loss of goodwill). Capital C hereby expressly disclaims liability for errors or omissions in the said information, materials and contents. No reliance may be placed for any purpose whatsoever on the information, materials and content contained herein. The information, materials and content set out herein may be subject to updating, completion, revision, verification and amendment and such information may change materially without notice. You use our service at your own risk and at your own accord. To the fullest extent permitted by applicable law, Capital C and all owners of the content makes no representations and disclaim any warranties or conditions of satisfactory quality, merchantability, fitness for a particular purpose, or non- infringement. In addition, Capital C makes no representation nor does it warrant, guarantee or assume responsibility for any third party applications or any other product or service advertised or offered by a third party on or through the Capital C service or any hyperlinked website, or featured in any banner or other advertising. You understand and agree that Capital C is not responsible or liable for any transaction between you and third party providers of third party applications or products or services advertised through the Capital C service. You should use your judgement and exercise caution where appropriate. No advice or information whether oral or in writing obtained by you from Capital C shall create any warranty on behalf of Capital C in this regard.​

11 Limitation

To the fullest extent permitted by law, in no event will Capital C, its officers, shareholders, employees, agents or directors, subsidiaries, affiliates, successors, assigns, suppliers or licensors will be liable for

(1) any indirect, special, incidental, punitive, exemplary, or consequential damages; or

(2) any loss of use, data, business or profits (whether direct or indirect), in all cases arising out of the use or inability to use the Capital C service and/or third party application.

12 Entire Agreement

These Agreements constitute all the terms and conditions agreed upon between you and Capital C and supercede any prior agreements in relation to the subject matter of these Agreements, whether written or oral.

Please note, however, that other aspects of your use of the Capital C Service may be governed by additional agreements. For instance, when you are entering into additional agreements with Capital C. As such, you will be presented with any related additional agreement, and you will have the opportunity to review and agree to the additional terms. To the extent that there is any irreconcilable conflict between any additional terms and these Terms, the additional terms shall prevail.​

13 Severability and Waiver

Unless as otherwise stated in these Agreements, should any provision of the Agreements be held invalid or unenforceable for any reason or to any extent, such invalidity and enforceability shall not in any manner affect or render invalid or unenforceable the remaining provisions of the Agreements, and the application of that provision shall be enforced to the fullest extent permitted by law.

Any failure by Capital C to enforce the Agreement or any provision thereof shall not waive Capital C’s rights to do so.​

14 Assignment

Capital C may assign the Agreements or any part of them and Capital C may delegate any of its obligations under these Agreements. You may not assign the Agreements or any part of them, nor transfer your rights and obligations under these Agreements to any third party.​

15 Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify and hold Capital C harmless and free from all damages, losses and expenses of any kind (including reasonable legal fees and costs) arising out of:

(1) your breach of this agreement; and

(2) your violation of any law.

16 Counterparts

These Agreements may be executed in separate counterparts, each such counterpart being deemed to be an original instrument, and all such counterparts shall together constitute the same agreement.​

17 Governing Law and Jurisdiction

These Agreements and all matters arising herein shall be governed by and construed in accordance with the laws of the Republic of Singapore and the Parties agree to submit to the exclusive jurisdiction of the Courts of Singapore.

18 Contact us

If you have any questions concerning Capital C Service or the Agreements, you may write in to us via the “Contact Us” tab on our website (www.capc.com.sg)

Thank you for reading our Terms and Conditions. We hope you will enjoy our Service.